Coordinators Our Distribution Coordinators provide outstanding customer service and address any questions or concerns you may have regarding the distribution process. A coordinator can be reached: Monday through Friday 8:00 AM until 5:00 PM Central Time 800-226-9091. After Hours A staff member is always on call after office hours to respond to any emergency orders or issues that may arise. 800-226-9091
The ATS staff is also available to answer questions, screen potential donors, and address any concerns our customers may have.
Shipping
Alamo Tissue Service ships tissues throughout the nation via Federal Express and United Parcel Service. Texas service is maintained by regional carriers.
Courier services are used for STAT deliveries.
Packaging meets or exceeds FDA, AATB, and U.S. Department of Transportation requirements.
For tissue storage and tissue returns, call our distribution coordinator at 800-226- 9091.